Support for Card Payment Solutions


Dedicated to Offering the Highest Quality Services
Card/Pay is dedicated to offering the highest quality service, support, and help with your account. If you are unable to reach us, please call the numbers below for 24 hour, 7 days a week support, or click on the link to the appropriate website for help with your question or issue.

Credit Card Processing
If your merchant number starts with 518564520, 534703120, 510165370, 517927600, 476579360 or 476579370 and is 15 digits long, please call:

First Data Omaha Help Desk
Terminal Support: 1-800-228-0210, option 2, then option 1
Chargeback Help Desk: 1-800-672-5008
Collections: 1-800-833-9049, option 4
Security/Risk: 1-800-321-4860
Visa/MC/Discover/
AMEX Voice Authorization:
1-800-228-1122



TransArmor PCI Rapid Comply (PCI Compliance):
https://pcirapidcomply2.com 1-877-201-3617



First Data Nashville Help Desk
Terminal Support: 1-800-542-1894 option 1



First Data Gift Card Help Desk
Terminal Support: 1-800-707-5129




If your merchant number starts with 444 and is 12 digits long, please call:

Paymentech Help Desk
Terminal Support: 1-800-354-8893
Visa/MC/
Discover/AMEX Voice Authorization:
1-800-321-4009



eProcessing Network Technical Support: 1-800-971-0997
www.eprocessingnetwork.com/index.html



Apriva Support (Wireless terminals): 1-866-277-4828
customercare@apriva.com



Clover™ Support: https://help.clover.com



Buypass Support: 1-800-733-3322



GGE4 Gateway (Payezzy) Support: 1-855-448-3493
GGE4.Support@firstdata.com



Telecheck Support: 1-800-366-1054



American Express: 1-800-528-5200



ATM Processing

CardTronics/RPS
Terminal Support and Customer Service: 1-877-777-0696 or 1-800-829-8919



E-commerce and Web Development/Hosting/Marketing Support
WEO Media: 1-888-788-4670 http://www.weodental.com




Supplies
Needing paper? A spare power cord or battery?

Please access our website for all supplies at the following link:

https://www.shopmerchantsupplies.com

Please type in the Membership ID and Password below:

Membership ID: CardPymtSolutions (Case Sensitive)
Membership Password: Axces4CardPymt (Case Sensitive)

Fill out the rest of the required information including a permanent password (note the password rules). Once you are logged, search for the appropriate terminal type you have for paper, peripherals and accessories.

7110 SW Hazelfern Rd., Suite 260
Tigard, OR 97224
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CardPay LLC is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA.

The Clover trademark and logo are owned by Clover Network, Inc., a First Data company. All other trademarks, service marks and trade names referenced in this material are the property of their respective owners.

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