Card/Pay is dedicated to offering the highest quality of service, support, and help with your account for card payment processing. If you are unable to reach us, please call the numbers below for 24 hour, 7 days a week help with your issue.
Credit Card Processing
If your merchant number starts with 454 and is 12 digits long, please call:
Chase Help Desk
| Terminal Support and Customer Service |
1-800-896-7161 |
| Visa/MC Voice Authorization |
1-800-896-7157 |
If your merchant number starts with 518564520 or 476579360 or 476579370 and is 15 digits long, please call:
First Data Help Desk
| Terminal Support and Customer Service |
1-800-228-0210 |
| Visa/MC/Discover Voice Authorization |
1-800-228-1122 |
First Data Gift Card Help Desk
| Terminal Support and Customer Service |
1-800-707-5129 |
If your merchant number starts with 434 and is 12 digits long, please call:
Paymentech Help Desk
| Terminal Support and Customer Service |
1-800-354-8893 |
| Visa/MC Voice Authorization |
1-800-321-4009 |
Telecheck Help Desk
| Terminal Support and Customer Service |
1-800-366-1054 |
Other entitlement voice authorization numbers
| American Express |
1-800-528-2121 |
ATM Processing
CardTronics/RPS
| Terminal Support and Customer Service |
1-877-777-0696 or
1-800-829-8919
|
POS System Support
National Business Systems
| System Support and Customer Service |
1-800-863-9636 |
Information Systems and Supplies
| System Support and Customer Service |
1-800-964-4192 |
E-commerce and Web Development/Hosting Support
Moonshadow eCommerce
| Maintenance Support and Customer Service |
1-877-264-7466 |
